The QuBe Time Rules are used to define sections of time in which a call will be handled. This module coincides with the time conditions module where the call is defined on which path to take based on the time rule.
The time rules can be created to define open and closed hours and holiday hours. You can set time ranges, entire days, or multiple days by selected time start and time end, day of week, day of month, and specific month.
Click the Create Time Rules button
Enter a description to identify the time rule
Non-Periodical Time Rules
Non-periodical rules will override periodical rules. Non-periodical rules are used for holiday dates or last-minute closures.
Date and Time to Start
Enter the date and time to start the time rule
Date and Time to Finish
Enter the date and time to finish the time rule
Periodical Time Rules
Periodical rules are used for daily hour time set and will be overridden by non-periodical rules.
Enter the time to begin the time rule
Enter the time to end the time rule
Enter the week day to apply the start time and end time periodical time rule