Details

  • Video Length:2:43
  • Published:3 February 2017
  • Module Location: Functions > Call Flows

Text Tutorial

The QuBe Call Flow module was built to manually switch the call flow between a daytime and a night time call flow. Time Conditions do relate to a call flow module but the difference is Time Conditions is set to automatically change the call flow based on the Time Rules set in the Time Conditions module. The Call Flow module sets a daytime and nighttime call flow that can be manually toggle using the feature code.

System Usage

  • Click the Create Speed Dial Number button
  • Call Flow Code
    • Enter a code to use for enabled and disabling the call flow
    • The code will be used in the format of (call flow feature code) + (call flow code)
    • Call flow feature code is *28
  • Description
    • Enter description to uniquely identify call flow
  • Enabled Mode Announcement
    • Will play selected recording when call flow is enabled
  • Disabled Mode Announcement
    • Will play selected recording when call flow is disabled
  • PIN Code
    • ​Enter a code required by users to authenticate call flow toggle
  • Enabled Mode
    • Defines where the call is sent during enabled call flow
  • Destination
    • Destination for enabled mode will route the call to the specific location within the module destination
  • Disabled Mode
    • Defines where the call is sent during disabled call flow
  • Destination
    • ​Destination for disabled mode will route the call to the specific location within the module destination
  • Click the Submit button to save configuration
Call Flows Module Screen